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UC rolls out state-of-the-art 911 system on campus

Featured image at top: An emergency communications dispatcher looks at a screen displaying the new 911 system. Photo by Kelly Cantwell.

UC rolls out state-of-the-art 911 system on campus

Partnership leverages technology to improve emergency response times

The University of Cincinnati has rolled out a new, state-of-the-art 911-system.

The university’s new system seamlessly integrates with the City of Cincinnati’s Emergency Communications Center (ECC) and offers more sophisticated support for emergencies reported from mobile devices on campus.

The new system has greater capabilities for data transfer when someone calls 911 from a cell phone. With the implementation of the new system, when the City of Cincinnati ECC transfers a call to UC’s Emergency Communications Center, dispatchers will receive the caller’s name, phone number and location within 500 feet. If the call is dropped during the transfer, UC dispatchers will receive the last known location of the caller.

Additionally, when someone calls 911 from a campus landline phone, UC dispatchers will receive a more precise location of the caller, whereas previously dispatchers did not receive location information from campus landlines.

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